Most organisations have experimented with AI. Far fewer have translated that experimentation into meaningful productivity. Senior technology leaders share what it takes to move from isolated tools and pilots to secure, scalable adoption. The session will examine infrastructure, workforce behaviour, leadership and the practical decisions separating incremental improvement from transformative impact.


Alex Cave is the Chief Data & AI Officer for Business & Commercial Banking at Lloyds Banking Group. With more than 15 years' experience leading analytics, data science and AI teams, he has helped shape the adoption of data and AI across one of the UK's largest financial services organisations. Having worked across banking, capital markets, consulting and technology, Alex brings a broad perspective on how organisations can use data and AI to drive innovation, improve decision making and deliver better outcomes for customers, colleagues and businesses. His work spans everything from customer intelligence and personalisation to emerging AI technologies and large scale data transformation.


Renee Hunt is Chief Data & Information Officer at Mortgage Advice Bureau (mab), leading Technology, Product, Data, AI, Customer Experience and Change. With more than forty years in technology and transformation, including senior leadership roles at Sky and Compare the Market, she combines commercial thinking, a passion for people and culture, and a self-confessed geekiness about great engineering. Renee is particularly interested in how AI and data can reshape financial advice, creating better customer outcomes and making advisers and businesses more successful. Alongside her executive role, she is a Non-Executive Director at the Institute of Directors and Nando’s, as well as a strategic adviser and certified Executive Coach.


Mel Unsworth is Chief Technology Officer at the Financial Times, leading technology strategy, engineering, infrastructure and platforms across the organisation. With more than 20 years’ experience across media, luxury retail and entertainment, she has led large-scale technology and digital transformations at organisations including END., YOOX Net-a-Porter, Merlin Entertainments, Warner Music Group and Virgin Media.
Mel is passionate about using technology, data and AI to drive commercial growth, improve customer experiences and transform how organisations work. Throughout her career, she has focused on building high-performing, diverse teams, creating opportunities for people from different backgrounds to thrive, and positioning technology as a driver of business value rather than simply a cost centre.