The workplace of the future will not be built by people or AI alone. It will depend on how the two work together. Chief People Officers from EA, ITV and Prosus examine how roles, leadership, performance and company culture will change as AI becomes part of everyday work—and what employers must do to ensure people remain central to that transformation.



Mala Singh is the Chief People Officer at Electronic Arts (EA), a global interactive entertainment company. She leads a team focused on developing talent and cultivating company culture, navigating complex and changing workforce dynamics. Mala translates EA's strategy into a talent strategy, attracting, engaging, developing, and retaining the people needed to power the future of interactive entertainment. Her responsibilities include overseeing all critical areas of the Human Resources function along with Global Real Estate, Security and Workplace Experience. Prior to EA, she was the Chief People Officer at Minted and spent the first 15 years of her career in the global pharmaceutical and insurance industries in roles based in Asia, Europe and North America.


Ade Rawcliffe is the Chief People & Inclusion Officer at ITV, where she leads the Group Human Resources, Workplace Services and Global Risk Operations teams, including Duty of Care, as well as the Diversity, Equity, and Inclusion team. Ade has over 20 years of experience in the television industry. She started her career in production, working on shows such as Big Brother, The Big Breakfast, and This Morning. She then moved into diversity and inclusion, leading the Creative Diversity team at Channel 4 and spearheading the delivery of their 360 Degree Diversity Charter. In 2017, Ade joined ITV as the Head of Diversity Commissioning. She was subsequently promoted to Director of Creative Diversity and then Chief People Officer. Under Ade's leadership, ITV has made significant progress in its diversity and inclusion efforts. The company has launched an £80 million Diversity Commissioning Fund, created almost 200 opportunities through Step Up 60, and launched new inclusive internal talent development initiatives like the leadership programme Amplify and Amplify 2.0.Ade is a Trustee of Chineke! and BAFTA, where she Chairs their Learning, Inclusion, and Talent committee. She is also a founding board member of Times Up UK.


Laureen has spent 25 years building talent and learning functions across three continents. At Prosus, the global technology investment group, she has led people and capability strategy across a portfolio of 90+ companies and around 45,000 employees in over 100 countries, including one of the largest corporate AI adoption programmes to date: 57,000 AI agents deployed in six months, and hiring cycles cut from 94 days to 50. She was founding Chief Learning Officer at both ASML and Naspers, with earlier roles at EY, Mars, Levi Strauss and Investec. Born in Zimbabwe, 19 years in South Africa, now based in the Netherlands. A Vital Voices GROW Fellow, she sits on the i4CP European Chief Talent and Learning Officer Board.


Aishat Ola-Said is an award-winning HR strategy and transformation leader with experience across people strategy, chief-of-staff support, workforce planning, operating models, governance, budgeting and talent. She partners with C-suite and senior HR leaders to translate business priorities into clear people strategies, investment choices, delivery roadmaps and measurable outcomes. Her career spans global telecommunications, professional services, talent consultancy, advertising, media and social mobility. Her focus across her career has been on idea generation, strategy creation, stakeholder collaboration and disciplined execution to improve organisational and people outcomes.